Privacy Policy
1. Who We Are
This Privacy Policy applies to MST DELIVERIES LTD (Company No. 16949961), registered at 51 Queensway, Carlisle, CA2 6TP, United Kingdom. MST DELIVERIES LTD is the data controller for personal data collected through this website (mstatelogistics.uk).
Contact us at: [email protected] · 07828 795 823
2. What Data We Collect
When you submit an enquiry via our contact form, we may collect:
- Your name
- Email address
- Phone number (optional)
- The type of service you are enquiring about
- Any job details you provide in your message
We also receive standard server log data (IP address, browser type, pages visited) when you visit this site, processed by our hosting provider.
3. How We Use Your Data
We use the information you provide solely to:
- Respond to your service enquiry and provide a quote
- Communicate with you about the requested delivery service
- Maintain a record of correspondence required to provide and invoice for services
We do not use your data for unsolicited marketing, and we do not sell, rent, or transfer your data to third parties except where required by law or necessary to fulfil the contracted service.
4. Legal Basis for Processing
We process your personal data on the basis of legitimate interest (Article 6(1)(f) UK GDPR) — specifically, to respond to your service enquiry — and, where a service agreement is formed, on the basis of contract performance (Article 6(1)(b) UK GDPR).
5. Data Retention
Enquiry records and correspondence are retained for up to 24 months from the date of the last communication, or for the duration required to fulfil any contractual or legal obligation, whichever is longer. After that period, records are securely deleted or anonymised.
6. Your Rights Under UK GDPR
You have the right to:
- Request access to the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your personal data ("right to be forgotten")
- Object to processing based on legitimate interest
- Request restriction of processing in certain circumstances
- Request data portability
- Lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days.
7. Cookies
This website uses a single functional cookie to store your cookie consent preference. This cookie does not track you across other websites and contains no personal data beyond your consent choice. No third-party advertising or tracking cookies are set by this site.
If analytics tools are introduced in future, they will be configured to anonymise IP addresses and comply fully with UK GDPR and the UK Privacy and Electronic Communications Regulations (PECR).
8. Third Parties
This site is hosted on a third-party hosting provider. Their servers may process access log data as part of standard hosting operations. We select hosting providers that comply with applicable data protection law.
9. Security
This website is served exclusively over HTTPS. While we take reasonable precautions to protect the data you submit, no method of electronic transmission is 100% secure. We recommend you do not include sensitive financial information in enquiry messages.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The current version is always published at this URL. We recommend checking periodically if you have submitted data to us.